Contact Us

Reach Pawraki Email: 

info@pawraki.com

Contact form

FAQs

1. How do I place an order?

To place an order, simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to fill in your shipping details and complete the payment process.

2. Can I modify or cancel my order after placing it?

Unfortunately, once an order is confirmed, modifications or cancellations are not possible. Please review your order carefully before confirming your purchase.

3. What payment methods do you accept?

We only accept secure payment via PayPal. 

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track the real-time status and estimated delivery date of your package.
You can also check the order tracking page directly at : https://65ddf4.aftership.com/

5. What is your return policy?

For PAWRAKI CO-PRESENT, as all orders are personalized and one-of-a-kind, we do not accept returns or refunds; For PAWRAKI SELECT, we allows you to return items within a specified period from the date of delivery. Please refer to our Returns page for detailed instructions, conditions, and eligibility criteria.

6. Do you offer international shipping?

Yes, we offer international shipping to multi countries. During checkout, select your location to see if we deliver to your destination. Please note that additional customs fees may apply.

7. How are shipping costs calculated?

Free shipping over $300. Shipping costs are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping costs during the checkout process. 

8. What is the estimated delivery time for my order?

The estimated delivery time depends on your location and the shipping method selected. You can find this information during the checkout process and in your order confirmation email.